We offer a 30-day return policy from the date of receipt.

• The item must be in its original, unused condition with tags attached.
• The original packaging and receipt or proof of purchase are also required.

Initiate a return by contacting us at returns@theboldkids.com. If accepted, you'll receive a return shipping label and further instructions.

Unauthorized returns will not be accepted.

Damaged or incorrect items? Please contact us immediately upon order reception.

Non-returnable items include perishable goods, custom orders, personal care goods, hazardous materials, sale items, and gift cards.

For exchanges, return your item and place a new order once your return is approved.

Refunds are processed after inspecting the returned item. You'll be notified of the approval status. If approved, refunds are issued to the original payment method.

It can typically take 3-5 business days for the transaction to reflect in your account.

Domestic Shipping:

We currently use the United States Postal Service (USPS). All of your shipments are tracked and you can expect to receive tracking information via email within 7-10 business days of shipment. Please note, shipping election (first class, priority, etc.) does not start until after our processing time

Once your order has been dispatched, The Bold Kids accepts no responsibility for loss or any damage to your package. If there are any delays or concerns with your package once posted (including the rare case of your package not arriving) The Bold Kids is not liable as we have no control once it is with the postal service. In this instance, please contact your local postal service with the tracking number that was provided when the package was sent (USPS for US customers & Your local postal service for International customers). Unfortunately, we are not able to give any refunds or resend orders in these circumstances.

Typically, orders will ship out within 7-10 business days of ordering and will be shipped Standard Service. Once shipped, orders are generally received within 5 business days. We do not ship on Sundays or holidays. While we will do all we can to ensure your order is delivered on time, The Bold Kids cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges.

International Shipping:

All international orders are shipped through USPS. Currently, International buyers can expect to pay between $16 - $28 for international shipping service. Please note, First Class Mail is the cheapest option, but can be slow and cannot be tracked or insured. INTERNATIONAL BUYERS NOTE: Import duties, taxes, and charges required to release your order from customs upon arrival are not included in the item price or shipping cost. These charges are the buyer’s responsibility and will not be refunded or reimbursed by The Bold Kids.

For any questions regarding returns or other inquiries, please reach out to info@theboldkids.com.